Important Information
At VK Customs, all items are made-to-order and customized. Please review our policy carefully before placing an order.
Refunds
ALL SALES ARE FINAL.
We do not offer refunds under any circumstances.
Deposits are non-refundable once an order has been confirmed.
Exchanges
Exchanges ONLY are accepted.
Exchange requests must be made within 48 hours of receiving your order.
Items must be unused, unworn, and in original condition.
Exchanges are subject to approval and availability.
Customers are responsible for any shipping costs related to exchanges.
Custom Orders
Due to the nature of custom-made items, no refunds or cancellations are allowed once production has started.
Please double-check all order details (size, color, design, spelling) before submitting your order form.
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect due to our error, please submit an Exchange Form within 48 hours of delivery with clear photos.
Approved issues will be resolved through an exchange only.
Shipping
VK Customs is not responsible for delays caused by shipping carriers.
Shipping fees are non-refundable.
By placing an order with VK Customs, you agree to all policies
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